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Important Update to DCPS Meal Payment Portal on October 10, 2023

Overview

  • All student and adult staff meal account balances will automatically roll over to LINQConnect. However, to add funds or check balances after October 10, you must have a LINQConnect account. Read below to find out how.

  • Students will never be refused a meal or served an alternate meal selection if there are no funds in the student account.

Details

At DC Public Schools (DCPS), we are committed to providing healthy and nutritious meal options for our school communities. Communicating changes to meal plans in a timely manner is essential to ensure there are no interruptions to meal services for students.

On October 10, 2023, the current meal payments portal, MySchoolBucks, will be replaced by a new meal payment solution, LINQ Connect.

DCPS Food and Nutrition Services awarded a contract to a new operational platform, which will change the payment system for families. This change will enhance our current process by streamlining and making it more efficient for everyone in our school communities.

Existing MySchoolBucks account holders must register for a LINQ Connect account. To get the new account set up, it’s as easy as 1, 2, 3:

  1. Register: Create an account at https://linqconnect.com and select register. Have your student’s ID number available.

  2. Verify Account: Click the email verification link sent to the provided email address to verify your account.

  3. Sign In: Now, you can sign in at https://linqconnect.com using your email and password. Please note: You will need to add your student to your LINQ Connect account. Click on +, then type and complete the information to link your student. You will need to complete this process for each student you wish to add.

All student and adult staff meal account balances will automatically roll over to LINQConnect. However, to add funds or check balances after October 10, you must have a LINQConnect account. MySchoolBucks accounts will no longer be in use or available for those functions.

You can learn more about this change and how it impacts your school community in the FAQ below.

Thank you for partnering with us to make this switch seamless. Please note that students will never be refused a meal or served an alternate meal selection if there are no funds in the student account. If you have any questions, don't hesitate to get in touch with us at [email protected] or (202) 299-2159.

Sincerely,

Food and Nutrition Services
DC Public Schools

Q&A

Why is this shift happening?

DCPS Food and Nutrition Services awarded a contract to a new operational platform, which will affect the payment system for families. This will enhance our current process by streamlining and making it more efficient for school communities.

How does this impact me?

If you have a school meal account under MySchoolBucks, you will need to create a new account on LINQ Connect. Any existing funds will be transferred to the new platform on 10/6/23 after 3:00 p.m. EDT.

Will my balance from MySchoolBucks crossover to the new LINQ Connect?

Balances will be transferred to LINQ Connect. However, to add funds and check balances, families must make a new account using LINQ Connect.

How do I get started?

  • Register: Create an account at https://linqconnect.com and select Register. Have your student’s ID number available.
  • Verify your Account: Verify your account by clicking on the email verification link sent to your email address.
  • Sign In: Now you can sign in at https://linqconnect.com using your email and password.

When I log in, why do not see my student’s account?

You will need to add your student to your LINQ Connect account. Click on +, then type and complete the information to link your student. You will need to complete this process for each student you wish to add.

I am a DCPS staff member, what do I need to make an adult meal account?

Following the steps above, use your DCPS Staff (PeopleSoft) ID

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